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Finance & Payments

Commissions

Updated April 25, 2026
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title: Commissions category: Finance & Payments order: 7 description: Configure and manage staff commissions on bookings.

Commissions

Track and pay commissions to your team members based on bookings. Set up commission rules by percentage or fixed amount, and manage approvals and payouts.

Where to find it

  • Finance → Commissions in the sidebar.

Enabling commissions

  1. Go to Finance → Commissions → Settings.
  2. Toggle Enabled on.
  3. Configure defaults:
    • Default type — Percentage or fixed amount.
    • Default value — The default commission rate or amount.
    • Auto-approve — Automatically approve commissions (or require manual approval).
    • Payout frequency — Manual, weekly, bi-weekly, or monthly.
    • Payout day — Day of the month for automatic payouts (1–31).
    • Minimum payout — Minimum accumulated amount before a payout is triggered.
  4. Save.

Commission rules

Commission rules define how much commission is earned and for which bookings.

Creating a rule

  1. Go to Finance → Commissions and click Create Rule.
  2. Fill in:
    • Name — E.g. "Standard commission", "Senior stylist bonus".
    • Description — Optional internal note.
    • Type — Percentage or fixed.
    • Value — The percentage (e.g. 10) or fixed amount (e.g. $5).
    • Applies to — Scope of the rule:
      • All — Applies to every booking.
      • Event type — Only bookings of a specific event type.
      • Category — Only bookings in a specific category.
      • Staff — Only bookings assigned to a specific team member.
    • Include extras — Whether extras/add-ons are included in the commission calculation.
    • Include taxes — Whether taxes are included in the calculation.
    • Priority — Higher priority rules take precedence when multiple rules match.
    • Active — Toggle on/off.
  3. Save.

How rules are matched

When a booking is completed:

  1. The system finds all active rules that match the booking (by event type, category, or staff).
  2. The highest-priority matching rule is applied.
  3. Commission is calculated based on the rule's type and value.

Commission workflow

  1. Generated — Commissions are automatically calculated when bookings are completed.
  2. Pending approval — If auto-approve is off, commissions wait for manual approval.
  3. Approved — Approved commissions are included in the next payout cycle.
  4. Paid — Commission has been paid to the team member.

Managing commissions

Approve

  • Single — Click Approve on a pending commission.
  • Bulk — Select multiple commissions and click Bulk Approve.

Mark as paid

  • Single — Click Mark as Paid with optional payment reference.
  • Bulk — Select multiple and click Bulk Pay with optional reference.

Filtering

  • Status — Pending, Approved, Paid.
  • Team member — Filter by staff member.
  • Date range — From and To dates.

Example

A hair salon with a 10% commission rule:

  • Booking: $150 haircut + $30 coloring extra = $180.
  • If "Include extras" is on: commission = $180 × 10% = $18.
  • If "Include extras" is off: commission = $150 × 10% = $15.