Event Types

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title: Event Types category: Scheduling order: 1 description: Create and configure bookable event types — one-on-one, group, collective, round-robin, and more.

Event Types

Event types are the bookable offerings you create (e.g. "30-min consultation", "Haircut & Style"). In service business mode these are called "Services"; the behavior is identical.

Where to find it

• Sidebar: Event Types (or Services).
• Routes: /event-types (list), /event-types/create, /event-types/{id}/edit.

List page

• Lists all event types, separated into regular event types, One-off links, and Meeting polls.
• For each: copy booking link, view booking page, edit, duplicate, delete.
• Create opens the type selection, then the configuration flow.

Event type kinds

Creating an event type

1. Click Create and choose the type (one-on-one, group, collective, round-robin, on-behalf).
2. Enter name, optional description, duration, and color.
3. For group: set maximum attendees.
4. For collective/round-robin: select team members (minimum 2).
5. For on-behalf: select at least one team member.
6. Save, then configure details in the edit screen.

Edit screen

The edit screen has multiple tabs and sections:

Basic

• Name and description — What customers see on the booking page.
• Duration — Length of the event (e.g. 30 min, 60 min).
• Location — Where the meeting happens. Options:
  • Zoom — Automatically creates a Zoom meeting link (requires Zoom connection).
  • Google Meet — Adds a Meet link via Google Calendar (requires calendar connection).
  • Microsoft Teams — Creates a Teams meeting link (requires Teams connection).
  • Phone call — The invitee or host provides a phone number.
  • In-person — At a physical location.
  • Custom — Any custom location or link.
  • Ask invitee — Let the invitee choose or provide the location.
  • Multiple locations can be offered; the invitee picks one during booking.
• Availability / Hosts — Which team members host this event type and their availability.
• Questions — Custom intake questions shown during booking (text, textarea, dropdown, checkbox, radio, date).
• Extras & Add-ons — Optional paid add-ons with name, price, extra duration, max quantity, and description.

Advanced

• Notifications — Use team defaults or customize per event type. Configure email confirmations, reminders, and follow-ups.
• Calendar invitation — Customize the calendar event: invitation type, title template, body template, attendee status.
• Email reminders — Send reminders before the event (configurable offset).
• SMS reminders — Send SMS reminders (requires SMS provider configured in team settings).
• Email follow-ups — Send follow-up emails after the event.
• Cancellation policy — Set cancellation rules (e.g. cancel up to 24 hours before).
• Confirmation page — Customize the confirmation message or redirect to a URL after booking.
• Limits & buffers — Buffer time before/after events, minimum scheduling notice, maximum days in advance, daily/weekly booking limits.
• Free/busy rules — How the app checks calendar conflicts.
• Booking page options — Use the default layout or a custom page builder; configure date/time format, timezone display.
• Workflows — Link workflows that trigger actions for this event type. See Workflows.
• Gallery — Add images shown on the booking page.
• Other — Mark as private (unlisted), redirect URL after booking.
• Payments — Require payment to book; set amount and currency. Requires a payment provider (Stripe or PayPal) to be connected.

Recurring bookings

• Allow recurring bookings with configurable frequency (daily, weekly, bi-weekly, monthly).
• Set maximum occurrences and booking window.
• Choose how to handle unavailable slots and payment mode for recurring bookings.

Extras (add-ons)

Add-ons are optional upgrades customers can select during booking. Each extra has:

• Name and description
• Price (can be multiplied by quantity)
• Optional extra duration added to the event
• Maximum quantity per booking

Extras are managed from the event type edit screen or the Extras sidebar item.

Page builder

Create a custom booking page layout using the visual page builder:

• Create: /event-types/page-builder/create
• Edit: /event-types/{id}/page-builder/edit

Use this when the default booking layout doesn't fit your needs. The event type setting controls which layout is used.

Booking link

Each event type has a slug. The public booking URL is /booking/{slug}. Use Copy link on the list or edit page. The booking flow is also available through the public site at /b/{teamSlug}/book/{serviceSlug}.