Set up a custom domain for your booking pages and configure SMTP settings to send emails from your own email address.
Use your own domain (e.g. book.yourbusiness.com) instead of the default SchedulingKit URL.
book.yourbusiness.com).book (or your chosen subdomain)DNS changes can take up to 24–48 hours to propagate. If verification fails, wait and try again.
https://book.yourbusiness.com.By default, SchedulingKit sends emails from its own servers. Configure custom SMTP to send from your own email address.
bookings@yourbusiness.com) instead of a generic address.smtp.gmail.com, smtp.office365.com).587 (TLS) or 465 (SSL).Toggle custom SMTP on/off. When off, emails are sent through the default system. When on, all outgoing emails use your SMTP configuration.
| Provider | Host | Port | Encryption |
|---|---|---|---|
| Gmail | smtp.gmail.com | 587 | TLS |
| Outlook/Office 365 | smtp.office365.com | 587 | TLS |
| Amazon SES | email-smtp.us-east-1.amazonaws.com | 587 | TLS |
| Mailgun | smtp.mailgun.org | 587 | TLS |
| SendGrid | smtp.sendgrid.net | 587 | TLS |
Gmail note: You need to use an app-specific password, not your regular Gmail password.
| Issue | Solution |
|---|---|
| Domain verification fails | Ensure the CNAME record is correctly set and DNS has propagated. |
| Test email not received | Double-check host, port, username, password, and encryption settings. |
| Emails going to spam | Ensure SPF, DKIM, and DMARC records are set up for your domain. |
| Authentication error | Verify your password is correct. For Gmail, use an app password. |
| Connection timeout | Check the port and ensure your email provider isn't blocking SMTP access. |
Manage team roles and granular permissions for controlling access.
Brand your booking site — theme, layout, labels, and custom code.
Update your profile, password, two-factor auth, browser sessions, and account deletion.
Manage your subscription, payment methods, and download invoices.
Team settings, domain & email, integrations, roles, modules, and more.